Terms & Conditions

Terms & Conditions – Urban Orion

These Terms & Conditions govern your use of the Urban Orion website and the purchase of products from us. By using our website, you agree to be bound by these terms.

1. About us

Urban Orion (“we”, “us”, “our”) is an online menswear brand operating in the United Kingdom.

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2. Use of the website

You agree to:

  • Use this website only for lawful purposes

  • Not attempt to interfere with the website’s security or functionality

  • Not use the website in a way that may cause damage or impair accessibility

We reserve the right to restrict or terminate access to the website at our discretion.

3. Product information

We make every effort to display our products, colours and details as accurately as possible.
However, slight variations may occur due to screen settings, lighting and manufacturing tolerances.

All products are subject to availability. We reserve the right to discontinue or change products at any time.

4. Prices and payment

All prices are shown in GBP (£) and include applicable taxes unless stated otherwise.

We reserve the right to change prices at any time, but changes will not affect orders that have already been accepted.

Payment must be made using one of the methods shown at checkout. Your order is not confirmed until payment is successfully authorised.

5. Order acceptance

After placing an order, you will receive an email acknowledging receipt. This does not mean your order has been accepted.

We reserve the right to refuse or cancel an order in cases including (but not limited to):

  • Product out of stock

  • Pricing or description errors

  • Payment issues or suspected fraud

  • Failure to meet eligibility to order

If we cancel an order after payment has been taken, we will issue a full refund.

6. Delivery

Delivery times shown on our website are estimates only.
We are not liable for delays outside our reasonable control (e.g. courier delays, strikes, extreme weather).

Risk in the products passes to you when they are delivered to the address you provided.

7. Returns, refunds and cancellations

Our Returns & Refund Policy forms part of these Terms & Conditions and is available on our website.

You may have additional rights under consumer protection law, including the right to cancel certain online purchases within 14 days. Nothing in these terms affects your statutory rights.

8. Limitation of liability

To the fullest extent permitted by law, we are not liable for:

  • Any indirect or consequential loss or damage

  • Loss of profits, revenue or data

  • Any loss arising from your misuse of the website or products

Our total liability for any claim relating to a product will not exceed the price paid for that product.

9. Intellectual property

All content on this website, including text, images, logos, graphics and design, is owned by or licensed to Urban Orion and is protected by intellectual property laws.

You may not copy, reproduce or use any content without our prior written consent, except for personal, non-commercial use.

10. Changes to these terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted will be considered acceptance of the new terms.

11. Governing law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.